Hotel Operations Management

Erck Hotels believes happy employees make happy guests.  Our corporate team is actively involved with each of the hotels they supervise. Every property is intently managed and receives continuous involvement from Erck Hotel’s senior executives. This includes ongoing operational reviews conducted with the property management staff using industry benchmarks, Erck Hotels in-depth hotel industry experience, and Hilton brand standards as our guides.

Erck Hotels provides high quality properties and superior customer service to all of our hotel guests.  It is our goal to maintain high standards of service and offer guests at our hotels superior quality and value. Erck Hotels’ hands-on style of management and corporate support allows the hotel property staff to be highly efficient and productive. Our operational services include:

  • Sales and Marketing
  • Revenue Strategy Implementation
  • Franchisor Relations
  • Property, Corporate, and Franchise Training
  • Quality Assurance Brand Inspections
  • Accounting and Finance
  • IT Services
  • Food and Beverage Controls